Black Single Stem Faux Pampas
- Delivery
- Returns
- Our Promise
Our standard delivery lead time is 3-5 working days.
-
Our delivery charges are as follows:
-
Mainland UK
Orders Over £100 - FREE DELIVERY
Orders Under £100 - £4.95
-
All Other Areas
Channel Islands, Isle of Man, Highlands & Postcodes DD, PH, IV, KW, AB - £14.95
Ireland & Northern Ireland - £17.25
Please see discounted delivery rates for the above areas when spending over the amounts below:
Spend over £30 - £9.95
Spend Over £60 - £4.95
We hope you are thrilled with every item ordered from Esme Home, but we understand that there are occasions where you may want to return an item to us. If you are not 100% satisfied with your product, you can return it to us, in its original condition within 28 days for a full refund, excluding any delivery fees.
-
Items need to be returned in the original packaging and condition. You are responsible for covering the cost of returning items to us.
-
We know it's imperative that as a customer shopping online you feel that you can trust us. Not just with your card details, but to know that the product you receive will be of high quality and that if there are any problems at all, we're contactable by phone, email, website live chat and post 7 days a week. To know that the people behind Esme Home are real, genuine people, with a love for interiors and a passion for customer service.
Delivery
Our standard delivery lead time is 3-5 working days.
-
Our delivery charges are as follows:
-
Mainland UK
Orders Over £100 - FREE DELIVERY
Orders Under £100 - £4.95
-
All Other Areas
Channel Islands, Isle of Man, Highlands & Postcodes DD, PH, IV, KW, AB - £14.95
Ireland & Northern Ireland - £17.25
Please see discounted delivery rates for the above areas when spending over the amounts below:
Spend over £30 - £9.95
Spend Over £60 - £4.95
Returns
We hope you are thrilled with every item ordered from Esme Home, but we understand that there are occasions where you may want to return an item to us. If you are not 100% satisfied with your product, you can return it to us, in its original condition within 28 days for a full refund, excluding any delivery fees.
-
Items need to be returned in the original packaging and condition. You are responsible for covering the cost of returning items to us.
-
Our Promise
We know it's imperative that as a customer shopping online you feel that you can trust us. Not just with your card details, but to know that the product you receive will be of high quality and that if there are any problems at all, we're contactable by phone, email, website live chat and post 7 days a week. To know that the people behind Esme Home are real, genuine people, with a love for interiors and a passion for customer service.